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Frequently Asked Questions

How do I register for a course?

In order to take a course, you need to have a username and password. When you register for courses, you will create a username and password for yourself. If you'd like to take a course, go to IntstantlyCertified.com and select the type of courses that you are interested in taking from the "Online Courses" menu.

Click on the "pricing" button in the middle of the page.
On the next page, check the box next to the course(s) you would like to take and click on the "+ Add to Cart" button.
When you have selected all of the courses you are interested in purchasing, click on "Checkout and Proceed" button.
Fill in your registration information and your billing information.
Note: your email address will be used as your username.
Once you have registered, you will receive an email explaining how to log on and start your courses.

Must I complete my course in one sitting?

No! You do not have to complete a session in one sitting, you can log out after a session and when you log back in, all of your information will be saved.

Can I register and pay for an employee?

When registering for an online CEU course, the course will remain in the name of the registrar. If you are interested in registering an employee or group of employees for an online CEU course, please contact us at 866-861-1985.

How do I register multiple students at one time?

Yes, however, if you wish to register multiple students, please call our sales team at 866-861-1985.

Is there a time restriction on completing the course?

No, there is no time restriction to complete courses.

Who do I call to set up a corporate account?

To set up a corporate account, please call Michelle Westling 888-360-8764 ext. 172.

How can I pay for the course?

Courses can be paid by check card or credit card. If you are a corporate client that is signing up multiple students, you can set up a corporate billing account and be invoiced for your purchase at the end of each month.

Are there bulk discount prices?

Yes, there are! To learn more about our bulk pricing discounts, please call 866-861-1985.

Who can I contact regarding course questions?

Call our 24 hour support line at 866-861-1985.

I lost my certificate, how do I get another one?

You may log back in and print an additional certificate, if you are having difficulty you can call 866-861-1985.

What materials come with the CEU courses?

No materials come with any of the courses; all of the material is online.

How do I know where I am in the course?

When you are logged in to the course, click on the "My Training" button in the bottom left hand section of the course player. Once there click on "Outline" to see where you are in the course.

How do my credits get reported to the state?

If you live in Texas, Florida, or North Carolina, your credits will be reported automatically. If you live in Ohio, Georgia, Iowa or Nebraska, you are responsible for reporting your credits to the state.

How do I renew my license?

License renewals vary by state, please contact your state board about the license renewal process.

How many times can I take the test?

3 attempts is standard except for a few courses.

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